Trades Policy
TRADES POLICY
Pedal Pawn Trade Policy
This Trade Policy describes how Pedal Pawn LTD (“we”) operate the Pedal Pawn Trade Programme.
How it works
Start by completing our online registration form here:
https://pedalpawn.com/pages/trades
We aim to respond within 24 hours with one of the following:
• acceptance
• refusal
• a provisional quote to upgrade into the Pedal Pawn product(s) you want
If you are happy with the offer, we will then send you a unique trade reference number and shipping instructions.
When we receive your item(s), we will inspect them to confirm condition. If your item is not as described, we reserve the right to adjust the valuation.
£10 Processing Fee & Dispatch
We use DHL Express, Fedex, DPD or similar for our outbound trade fulfilment (fast domestic and international shipping). To activate our shipping system and generate dispatch paperwork, a minimum declared product value is required.
After inspection of your item(s), we will send you an electronic invoice for a £10 GBP processing fee. This covers admin, paperwork and handling.
Once paid, our system will schedule the dispatch of your Pedal Pawn product, usually within 2 to 3 working days.
If a partial trade is agreed where the invoice value already exceeds £10 GBP, this processing fee will be waived.
When the trade becomes final
Once your Pedal Pawn product has been dispatched to you, the trade becomes final and cannot be cancelled or reversed.
Until dispatch takes place, Pedal Pawn LTD reserves the right to decline or cancel the trade (for example if the item received is materially different to the description submitted).
How we assess value
Valuations are primarily based on analysis of the Reverb Price Guide (historical sales, market conditions, desirability and condition). Stock levels and market trends are also considered.
We always aim to offer a fair market price.
Condition grading
• Mint: blemish-free, unmodified
• Excellent: minor cosmetic marks, fully functional
• Very Good: more visible wear, fully functional
• Good: significant cosmetic wear, fully functional
• Fair: cosmetic wear impacting function
• Poor: clear functional faults likely requiring repair
• Non-Functioning: not working
Eligibility conditions
Due to hygiene and practicality, we cannot accept pedals with Velcro pre-applied.
Ideally, we look for boutique/vintage pedals valued at £50 GBP each or more.
We reserve the right to refuse any trade based on desirability, market price or stock levels.
What you receive from us
For trades, we prioritise sending our slightly blemished “B stock” units unless otherwise requested (this may include very minor scratches or finish imperfections). All B stock units are fully tested and functionally identical to new.
Warranty
All Pedal Pawn pedals — including B stock — include our standard 5-year manufacturer warranty covering parts and labour against manufacturing defects.
What happens to traded pedals?
Traded pedals either go into our internal collection, our R&D archive, or are listed and sold through our Reverb store.
Liability
You are responsible for your item(s) until they are delivered to us (tracked delivery is strongly recommended). Once we dispatch your Pedal Pawn replacement product, the trade is considered legally complete.
Last Updated: 10/11/2025